1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Domestic Shipping Rates and Estimates
We offer the following shipping options within Nigeria:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
Shipping charges for your order will be calculated and displayed at checkout.
3. International Shipping
We offer international shipping to most countries. Shipping times and costs vary depending on the destination and will be calculated at checkout.
Customs, Duties, and Taxes
Zapport.store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. Shipping Confirmation and Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
5. Shipping to P.O. Boxes
We currently do not ship to P.O. boxes. Please provide a physical address for delivery.
6. Damages and Issues
Please inspect your order upon reception and contact us immediately at info@zapport.store if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
7. Returns and Refunds
Our Return and Refund Policy provides detailed information about options and procedures for returning your order. Please refer to our Return and Refund Policy page for more information.
8. Contact Us
If you have any questions or concerns about your order, please contact us at:
FREE SHIPPING
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